WHY ORDER MANAGEMENT SYSTEM
An OMS operates on automation, and an automated order processing system saves costs on manual labor.
Besides, it also decreases the risk of human error across invoicing. Moreover, order data frees up time for companies to focus on growth and customer satisfaction.
Nonetheless, it also increases data security as there is less need for manual intervention.
24/7 ACCESS FOR ORDER MANAGEMENT SYSTEM
Businesses can access their order management system online from any destination. In other words, they’re are able to process orders remotely and at any time.
This results in greater data control, better customer service and more efficient order processing.
In short, customers can use this service 24/7 from anywhere and anytime will boost the company growth.
FOCUS ON GROWTH
The automation of the order-to-cash system quickly creates a standardized process from one single platform.
Thus, it freeing up company time to collect and analyse data in order to leverage business intelligence for further growth and tackle any issues.
The real-time capabilities of an order management system helps distributing data in real time regarding items sold, returned or exchanged.
In short, this saves companies from over-selling inventory and once again, ensures customer satisfaction.
CENTRALIZED VIEW BY ORDER MANAGEMENT SYSTEM
Ease of a centralized order management system gives companies a single view of the complex e-commerce fulfilment ecosystem.
Moreover, it also protects against order errors and customer dissatisfaction or lost revenue due to common glitches. For instance, low inventory, incorrect invoicing, or unforeseen transportation errors.
REAL TIME INFORMATION FROM ORDER MANAGEMENT SYSTEM
The real-time data display to the owners help business in many perspective.
Particularly, companies are able to react faster to any issues that may arise. Thus, this will reduce risking customer dissatisfaction with errors or delays.
Besides, it also ensures that product and payment data are up to date. In addition, giving companies more insight into their current state of business.
ALL IN ONE
We offer all-in-one Ordering Management System (OMS) which consists of all the basic features that a complete OMS must have.
CENTRALIZED ORDER MANAGEMENT
Centralized system is a significant feature in the order management system.
In other words, centralized system is a system that designed to receive and track the orders from multiple channels.
Besides, centralized order management helps to improve productivity by synchronizing all the order from various channels into one.
Eventually, it assists to deal in real-time and give better customer service. Also making it easy to process orders and exchange or return products.
MULTIPLE PAYMENT GATEWAYS
Multiple payment gateways offers loads of perks and helps businesses to earn more profit.
However, many customers abandon the shopping carts if they don’t find their preferred payment method.
Thus, multiple payment methods available to make the checkout process will make convenient as possible for the patrons.
INVENTORY MANAGEMENT SYNC WITH OMS
Manually processing a spreadsheet of inventory is a tedious job. For instance, entering sales channel, modifying quantities and stocks.
Sometimes, there can be errors in the entries that would greatly affect the business.
Therefore, syncing the inventory management with OMS will be very useful. For instance, keeping the inventory entries, quantity and stock levels under check. Also make it effortless to manage the orders from a single system.
Amalgamation of a shopping cart with order management software directly impacts on the inventory system.
If the integration has been not done, users would have to handle the process manually from every single sales channel.
In short, they have to make sure that the data is accurately reflecting. For instance, in all their systems like accounting, inventory, and shipping.
SHIPPING SERVICE INTEGRATION WITH OMS
These days, there are many e-commerce companies giving out services on same-day delivery.
However, this can be little critical for the small retailers. They needs to ensure that they deliver the products to customer on the competitive standard time of shipping.
So, integrating the shipping services with OMS can make the process simple. For instance, generating shipping labels, choosing the carriers and etc.
In short, integration of shipping service with OMS will uncomplicate to view and track the complete shipping process. Moreover, from delivering to processing payments which will be collected by shipping companies.
PLAN AND PRICING
OMSApp Whatsapp Ordering Advance Version+RM100 or 4.88% commission
- Cloud Mobile Order form
- 3 days Shop Online
- Payment Support (Boost Business, FPX, Credit/Debit card (Local), PayPal)
- Email Notifications to the Seller about Order Information and Delivery Order
- Email Notifications to the Buyer about Payment Acknowledgement with Invoice
- Email Notification for Daily Sales Summary
- Whatsapp Notifications to Notify Seller Daily on Sales & Revenue
- Buyer pay to Seller Direct
- Seller with 200 or less products
- Seller Dashboard
- Seller Customizable Order Form Theme
- Whatsapp 24 hours Salesbot to Notify Customer about their Payment
- Whatsapp 24 hours Salesbot to Send Delivery Order Details or Invoice after the Payment
- Own Whatsapp Business Number with 6000 Daily Messages